Defective Product Claims (RMA)

Infiniti and Nissan Dealers

Please use this page to submit defective product claims for remote starters and harnesses. Claims must be submitted prior to product being shipped. Ship all products to MASS Electronics Ltd., not NCI.


This page is intended for Canadian automotive dealers only. If you are a consumer requiring warranty or out-of-warranty service please contact your car dealership to arrange a service appointment for your accessory.

Shipping Address

MASS Electronics Ltd.
Attn: Claims
45A West Wilmot St. Units 16-17
Richmond Hill, ON
L4B 2P2

Please submit claims via the forms linked on this page prior to shipping products.

Copyright © 2017 Mass Electronics Ltd.